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Urgent Dental Care

Need URGENT Dental Care?

Local dental providers offer NHS Urgent Dental Clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.

If you need help with an urgent dental problem, call our Helpline, available from 9am to 9.30pm every day, including weekends and Bank Holidays.

Please note: this is an appointment only service - we do not operate a ‘drop-in’ service at any of our surgeries.

Dental Telephone: 0161 476 9651(LOCAL RATE)

URGENT dental service in Cheshire and Merseyside: How it Works

Urgent dental care for patients in Cheshire and Merseyside is accessed via our Dental Helpline on 0161 476 9651 from 9am to 9.30pm every day, including weekends and Bank Holidays.

The service is provided according to strict clinical criteria, and when you call you’ll be assessed by a member of our clinical team to make sure your problem comes under either:

  • Trauma - this is usually caused by a blow to the face, a lost filling is not classed as trauma
  • Swelling of the face
  • Bleeding - uncontrolled, such as after an extraction
  • Pain that can’t be controlled by pain relief medicines

If you’re given an appointment and your problem doesn’t fit any of the above, you’ll still have to pay the NHS fee but may receive advice and not treatment.

Local clinic times vary, and patients may be offered an appointment at various clinical locations across Cheshire and Merseyside.

Patient presents in-hours and has routine care with a GDP and fits the above criteria.


Refer patient to their routine care GDP for an urgent care appointment.

Patient presents out-of-hours and has routine care with a GDP and fits the above criteria.


Refer patient to the Dental Helpline.

Patient presents in-hours or out-of-hours (up to 9.29pm) and does not have routine care with a GDP and fits the above criteria.


Refer patient to the Dental Helplines.

Patient presents between the hours of 9.30pm and 9.00am and fits the above criteria and is unable to wait for a next day in-hours appointment or is considered an emergency.


Refer patient to A&E.

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Triage / Helpline
0161 476 9651

Patient will be triaged and if they meet the above clinical criteria, they will be offered an appointment at their local urgent care clinic.

If their local clinics are not available, they may be offered an appointment at an alternative location, within Cheshire and Merseyside.

 
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Affinity Homecare, Cheshire Westgate Dental Practice, Wilmslow