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Who Should I See?
Call 111 - When it is less urgent than 999
Useful Resources

Obtain HELP When the Practice is Closed

Out-Of-Hours Service

If you have a medical incident when the surgery is closed, call 111 or 999 depending on the severity of the problem.

Phoning 111

NHS 111 is for non-emergencies. It is there to make it easier and quicker for patients to get the right advice or treatment for their physical or mental health at a time when they need it.

24 hours a day, 7 days a week.

To get help from NHS 111, you can:

  • Go online to nhs.uk (for assessment of people aged 5 and over only).
  • Call 111 for free from a landline or mobile phone. You will be connected to a highly trained advisor, supported by Healthcare Professionals. They will ask you a series of questions to assess your symptoms and direct you to the most appropriate medical care. 

Phoning 999

999 is for life threatening emergencies - Where someone is seriously ill or injured, e.g. is unconcious, has severe chest pains, has difficulty breathing, or is bleeding badly.

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