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An information leaflet on 'how to make a complaint' is available at reception and the procedure complies with national criteria laid down by the NHS. If you wish to discuss a complaint informally, you can do this by telephoning or writing to the General Manager. Any formal complaint should be made in writing, then forwarded to the practice where it will be dealt with thoroughly, speedily and confidentially.

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Westgate Dental Practice, Wilmslow Albert R Slack Ltd Affinity Homecare, Cheshire